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Returns & Exchanges
We want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you may return it within 30 days of delivery.
1
Initiate Request
Log into your account and select the 'Return Item' option or contact our support team to receive a Return Authorization (RA) number.
2
Prepare Package
Ensure the item is in its original packaging with all hardware and manuals included. Clearly mark the RA number on the outside.
3
Ship Items
Drop off your package at an authorized carrier location or schedule a freight pickup for larger palletized items.
4
Receive Refund
Once our warehouse inspects the return, a refund will be issued to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing